Privacy policy

LABELWORKS values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect the information you provide us through our website and services.

Last Update: July 8, 2025

Information We Collect
We may collect personal information such as your name, email address, phone number, and shipping information when you engage with our services exclusively for the purpose of our service improvement and contacting customers related to the offer. This data helps us fulfill orders, provide customer support, and keep you updated on our products and services. Additionally, we may collect non-personal information like IP addresses, browser type, and device data to improve our website’s performance and user experience.

 

How We Use Your Information:

  • To process and fulfill orders
  • To communicate about your orders, questions, or requests
  • For marketing updates (with your consent)
  • To analyze usage patterns for website improvements

 

Data Security
We implement technical and organizational security measures to protect your data from unauthorized access or misuse. However, no method of data transmission or storage is 100% secure.

 

Your Rights
You have the right to request access, correction, or deletion of your personal information. You can also unsubscribe from marketing communications at any time. You can request the exercise of all rights at any time prescribed by the General Data Protection Regulation (EU) 2016/679 and the Law on implementation of the General Data Protection Regulation NN42/2018. Those rights include: the right to access and view data, the right to information about the processing of personal data, the right to data portability, the right to withdraw consent, the right to submit an objection, the right to correction and change of personal data in case the data is incomplete or inaccurate and the right to erasure in cases such as termination of purpose processing, withdrawal of consent or in case of objection. All our online activities related to the protection of personal data are in accordance with European legislation and the provisions of the General Regulation on data protection (EU) 2016/679 and the provisions of the Law on the Implementation of the General Regulation on data protection (NN 42/2018).

What Are Cookies?
Cookies are small files stored on your device that help us understand how you interact with our site, enhancing user experience and enabling certain website functionalities.

 

Types of Cookies We Use:

  • Necessary Cookies: Essential for site functionality, such as enabling access to secure areas.
  • Performance Cookies: Collect data on site usage to help us improve performance.
  • Functional Cookies: Allow personalization, like saving preferences.
  • Marketing Cookies: Used to deliver relevant ads based on browsing behavior.

 

Managing Cookies
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.


Changes to This Policy
We may update this policy periodically. Please review it regularly for changes.

 

Contact Information
For questions or support, please reach out to:

LABELWORKS
Email: hello@labelworks.co
Phone: +385 95 395 1342
Address: Ulica Franje Petračića 3, 10000 Zagreb, Croatia